“Go Well has carefully guided us through our carbon measurement and reduction journey over the past two years, offering expertise and support that we simply don’t have inhouse. We are very proud to be certified as Toitū net carbonzero for three years running, and we simply could not have achieved that without the support from the team at Go Well. They are very responsive, know their craft, and truly live the values and behaviours they are encouraging businesses to adopt. They always think outside the square and look to add value to our programme above and beyond their strict remit – sharing best practice and the many learnings they have from their wider work. I’d thoroughly recommend them as a partner.”


Lotto first engaged our services to help with collecting and validating their data for mapping their carbon footprint. Following the success of that project, we began work with Lotto on how to engage and communicate their carbon reduction journey with their stakeholders.

Being a Crown entity, The New Zealand Lotteries Commission (trading as Lotto New Zealand) is required to measure and report their greenhouse gas emissions. Lotto New Zealand has a turnover of $1.1 billion, employing approximately 138 people who are mostly based in Auckland, with a small number of retail support staff based in other regions of the country. The retail network encompasses 1,549 stores around the country and employs more than 5,000 people, making it the single largest retail network in New Zealand.

We began working with Lotto New Zealand in mid-2021, helping them retrospectively map their FY19 and FY20 emissions. On the success of these, we then progressed to FY21 and FY22. All years have been verified by Toitū, and Lotto has gone on to offset and achieve the net carbon zero certification, also with Toitū.

Throughout the process of working with Lotto New Zealand we have encouraged them to adopt a robust emissions reduction plan (ERP) that has achieved unanimous board support, and encouraged them to offset their emissions – resulting in them achieving the Toitū carbonzero certification.

As they move forward with their ERP we have been asked to assist them in its implementation. Watch this space!

We’re here to evolve business for the sustainable future.